Articles on: FAQ's

Why am I seeing duplicate visit data on visitor's timelines?

Why am I seeing duplicate visit data on visitor's timelines?



If you add the ActiveDEMAND tracking script to your website more than once, you will see duplicate visit data.




An easy test:

Open the webpage
In Chrome: CTRL+Shift + i
Select the network tab
Type 'visit' in the filter
Refresh the page




Typical scenarios to investigate the script is added to the website more than once



Added the Wordpress plugin to the site AND inserting the script via Google Tag Manager
Added the Wordpress plugin to the site AND added the script to the header
Added the script to the header AND via Google Tag Manager

Solution: Ensure the tracking script is on the site only once.

Updated on: 21/10/2022

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