Articles on: FAQ's

Why am I not receiving SMS messages?

Why am I not receiving SMS messages?

If the message shows as delivered in the contact activity history, but you have not received any messages, please try the following:

Reboot the phone to refresh the network signal.
Clear phone inbox to ensure it is not full.
Check if there are any phone applications/settings that are filtering SMS.
Disable call/SMS barring settings
Delete all old messages with the same sender id and restart the handset.

Updated on: 27/06/2023

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