Why am I not receiving SMS messages?
Why am I not receiving SMS messages?
If the message shows as delivered in the contact activity history, but you have not received any messages, please try the following:
![](https://storage.crisp.chat/users/helpdesk/website/eaa36b5a44772800/image_1mthq9s.png)
Reboot the phone to refresh the network signal.
Clear phone inbox to ensure it is not full.
Check if there are any phone applications/settings that are filtering SMS.
Disable call/SMS barring settings
Delete all old messages with the same sender id and restart the handset.
Updated on: 27/06/2023
Thank you!