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Error Notifications for Leads and Form Submits

Error Notifications for Leads and Form Submits

ActiveDEMAND informs the Technical Contact of your account about any errors happening to your Lead Notifications or Form Submits by sending automated error emails. It is important to set a Technical Contact under Administration = Account Settings= [Account Setup] tab to receive them. This is especially useful if you are testing a new form or an update to your Sales Lead Notifications.

Some of the frequent types of errors you might receive are listed below.

A lead tried to send for Your Account but failed for one of these reasons:

You were sending to an empty contact list, or a list that contained non-employees
You were sending to an email address that is not set or was deleted.

A bot was submitting empty forms on your page

For more information read this article on form submit errors

An attempt to submit a form from an unverified URL

As a security feature, ActiveDEMAND will only accept form submits from verified URLs. The website domain that you set up for your account is automatically verified (i.e. ActiveDEMAND will only accept web form submits from a page on your main website domain). If you are receiving this error, your webform is deployed on a different domain than your main account domain.

Updated on: 28/10/2022

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