Articles on: Advanced Solutions

Calculating NPS (or tabulating scores in a form) for a survey

Calculating NPS (or tabulating scores in a form) for a survey



If you are using checkboxes, radio buttons, or buttons, in your surveys, you can also set scores for each answer/option.

Survey Question Editor

For sliders, the score is implicit to the slider configuration (i.e. the score == the value). For radio matrixes and/or checkbox matrixes, the score applies to the entire column of options.



There are two premade report widgets for reporting NPS results for a specific form:

Reports

Updated on: 09/09/2024

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